Accessibility Statement

Hart Medical Practice is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

UserWay Accessibility Widget

Patients can easily tailor their digital experience using the UserWay Accessibility Widget, which includes a comprehensive set of features:

UserWay’s core functions include:

Contrast
Highlight links
Text Size
Text Spacing
Text Align
Hide Images
Dyslexia Friendly
Cursor Size
Reading Mask
Line Height
Colour Saturation

1. Compliance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Partially compliant: This website is partially compliant with WCAG 2.2 level AA. Some parts of the content do not fully conform to the accessibility standard (see "Non-accessible content" below).

2. Accessibility Features

We want as many people as possible to be able to use this website. For example, that means you should be able to:

Zoom in up to 300% without the text spilling off the screen.
Navigate most of the website using just a keyboard.
Navigate most of the website using speech recognition software.
Listen to most of the website using a screen reader (including the most recent versions of NVDA and VoiceOver).

3. Non-accessible Content

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations and potential solutions:

PDFs: Older PDF documents may not be fully accessible to screen reader software.

4. Preparation of This Statement

This statement was prepared on 12/03/2026. It was last reviewed on 12/03/2026.
The website was tested using a combination of automated tools and manual testing.

5. Feedback and Contact Information

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

Email: nencicb-tv.hart-secretaries@nhs.net
Phone: 01429 282600

Postal Address:
The General Medical Centre
Surgery Lane
Hartlepool
TS24 9DN

We try to respond to feedback within 7 business days.